Skip to main content

Privacy Policy

Privacy Policy

Effective Date: September 1, 2025

This Privacy Policy (“Policy”) describes how Runic Oracle: Norse Divination (“Company,” “we,” “our,” or “us”) collects, uses, processes, and protects information when you (“user,” “you,” or “your”) access or use our mobile application (the “App”).

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant frameworks.

By using the App, you acknowledge that you have read, understood, and agree to this Policy. This Policy is part of our Terms of Service and incorporated therein by reference.

1. Definitions

  • “Personal Data” means any information relating to an identified or identifiable natural person (such as name, email address, account credentials, or device identifiers).
  • “Non-Personal Data” refers to aggregated, anonymized, or statistical data that cannot reasonably identify you.
  • “Processing” means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
  • “Services” refers to all features of the App, including in-app purchases, advertisements, account creation, analytics, and storage of rune readings and settings.
  • “Third Parties” refers to external service providers such as Google (Firebase, AdMob, Play Store).
  • “Consent” means any freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data.

2. Categories of Data We Collect

We may collect and process the following categories of data:

2.1 Identification Data

  • Name, surname (if provided via Firebase Authentication)
  • Email address
  • Date of birth (if required by Google Play billing regulations or account setup)

2.2 Contact Data

  • Email address (account and support communication)

2.3 Usage Data

  • App interactions, features used, screens visited (Firebase Analytics)
  • Session duration, crash logs, performance data

2.4 Device & Technical Data

  • Device model, operating system, country, and language
  • IP address, advertising ID (AdMob)
  • Device identifiers (Device ID)
  • Internet connection logs
  • Screen size and display settings

2.5 Purchase Data

  • Purchase history through Google Play Billing
  • We do not store credit card or banking details

2.6 Location Data

  • Approximate geolocation (derived from device/IP)

2.7 Special Categories of Data

  • None intentionally processed. The App does not collect sensitive data (e.g., religion, health, political opinions).

2.8 User Content

  • Rune readings, preferences, and saved configurations stored in Firebase.

2.9 Cookies and Tracking Technologies

  • Cookies: small text files that store information to improve functionality and analytics.
  • Pixel tags: transparent images that help measure interactions.
  • Do Not Track (DNT): We respect DNT settings enabled in your browser.

3. Purposes of Processing

We process Personal Data for the following purposes:

  • Service Delivery: Account authentication, saving readings, managing preferences, and enabling in-app purchases.
  • Analytics: Understanding user behavior, improving usability, detecting errors, and enhancing features.
  • Advertising: Showing personalized or non-personalized ads via Google AdMob (only with your consent).
  • Communication: Sending transactional emails or messages (e.g., account confirmations, password resets).
  • Customer Support: Responding to inquiries and resolving technical issues.
  • Security: Fraud prevention, log monitoring, and misuse detection.
  • Legal Compliance: Meeting tax, regulatory, and audit obligations.
  • Research & Development: Conducting surveys, user experience studies, and improving product features.

We process your data under the following legal bases:

  • Consent: For personalized ads, Firebase Analytics, and account registration.
  • Contractual Necessity: To deliver the App and its features.
  • Legitimate Interests: For service improvement and fraud prevention.
  • Legal Obligation: For compliance with applicable laws and regulations.

5. Data Sharing

We do not sell your Personal Data. We DO NOT SELL personal information to third parties. We may share your data only with:

  • Google Firebase – authentication, analytics, storage.
  • Google AdMob – advertising services.
  • Google Play Services – payment processing.
  • Customer Support Contractors – for resolving issues.
  • Authorities: When required by law, court order, or government request.

6. Data Retention

  • Account Data (Firebase): Retained until you request deletion.
  • Analytics Data: Typically retained up to 14 months.
  • Purchase Records: Retained according to applicable tax and legal obligations.
  • Logs: Retained temporarily for troubleshooting and security.

After retention expires, data is deleted or anonymized.

7. International Data Transfers

Your data may be processed and stored outside your country, including in the United States and EU, where Firebase and AdMob servers are located. We ensure such transfers comply with GDPR using Standard Contractual Clauses or equivalent safeguards.

8. Your Rights

Under GDPR, CCPA, and other applicable laws, you have the right to:

  • Access your data and request a copy.
  • Rectify inaccurate or incomplete information.
  • Request deletion of your account and associated data.
  • Restrict or object to processing.
  • Withdraw consent at any time (does not affect prior lawful processing).
  • Opt-out of personalized advertising.
  • File a complaint with a data protection regulator.

9. Procedure for Requests

To exercise your rights, please send an email to runicoracle.app@gmail.com with the subject line: “Data Protection Request.”

Your request must include:

  1. Full name
  2. Registered email address in the App
  3. Type of request (access, rectification, erasure, restriction, etc.)
  4. Additional information to verify your identity (e.g., device ID if applicable)

We will respond within 30 days of receiving your request. If processing takes longer due to complexity, you will be notified. In some jurisdictions, a small administrative fee may apply for repeated or excessive requests.

10. Children’s Privacy

The App is intended for users 16 years and older. We do not knowingly collect information from children under 16. If we discover that data was collected from a child, it will be deleted immediately.

11. Security Measures

We use reasonable technical and organizational safeguards, including:

  • Encrypted communications (HTTPS, TLS)
  • Controlled data access
  • Regular backups and monitoring
  • Anonymization of analytical data where possible

The security of your data is important to us, but no method of transmission or storage is 100% secure.

12. Third-Party Policies

Our App integrates services provided by third parties. You can review their privacy policies at the links below:

13. Changes to This Policy

We may update this Policy as needed. Updates will be posted in the App and on the Google Play listing with a revised Effective Date. For material changes, we may also notify users via email (if provided). Continued use of the App constitutes acceptance of the updated Policy.

14. Contact Information

If you have questions or wish to exercise your rights, contact us:

Developer: Runic Oracle: Norse Divination Company Address: Serbia, Novi Sad Email: runicoracle.app@gmail.com

← Home